Privacy Policy for Bigelow Limousine
Last Updated: 12/12/2023
Welcome to the Bigelow Limousine website. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website to make limousine reservations.
Information We Collect
a. Personal Information:
- When you make a reservation, we collect information such as your name, contact details, and payment information.
- If you create an account, we may store your username and password securely.
b. Reservation Details:
- We collect information related to your limousine reservation, including pickup and drop-off locations, date, and time. This is done in a secure portal. This information is not shared.
c. Communications:
- We may retain records of any communication you have with us for customer support purposes.
How We Use Your Information
a. Reservation Processing:
- We use your information to process and confirm your limousine reservations.
b. Customer Support:
- Your information helps us respond to your inquiries, provide support, and address any issues related to your reservations.
c. Improving Our Services:
- We may use aggregated and anonymized data to analyze user behavior and preferences, helping us enhance our services.
Sharing Your Information
a. Service Providers:
- We may share your information with third-party service providers (e.g., limousine drivers) to fulfill your reservations.
b. Legal Compliance:
- We may disclose information if required by law or to protect our rights, property, or safety, or that of others.
Security
We implement reasonable security measures to protect your personal information. A secure portal with Stripe processes payment. However, no method of transmission over the internet or electronic storage is completely secure.
Your Choices
Marketing Communications:
- You can opt out of receiving promotional emails by following the instructions in the emails.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The date of the last update will be displayed at the top of the policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@bigelowlimo.com.
Consent
By using our website and making limousine reservations, you consent to the terms outlined in this Privacy Policy.
